Help

 

SHIPPING

We ship worldwide from Warsaw, Poland.

All orders and shipments will be processed and shipped via DPD or DHL Express within 2-5 business days if not listed differently. 

 

 

SHIPPING FEE:

  Shipping fee Free over Delivery time
Poland free - 1 day
European Union 15 EUR 250  3-5 days
Europe outside of EU 20 EUR 250 3-5 days
UK / GBP Europe countries 20 EUR 250 3-5 days
USA 20 EUR 250
3-5 days
Japan 20 EUR 250
3-5 days
South Korea 20 EUR 250
3-5 days
Rest of the world 35 EUR 450
3-5 days

Please note that all customs duties or taxes are on behalf of the recipient.

Currently we are unable to ship orders to the Russian Federation.

 

RETURNS

We hope that you are satisfied with your order. If for any reason you would like to return or exchange an item purchased on www.vanitynap.com, please let us know about it at INFO@VANITYNAP.COM. Kindly note all returns must be made within 14 days of delivery of your original purchase. Items must be returned in their original, unused condition.

We guarantee a refund of the entire amount using exactly the same method that was chosen for placing the order. 

In case you decide to return your order, you will need to cover return shipping costs and any additional duty and/or tax fees if applicable. Please consider using trackable shipping service or purchasing shipping insurance. All returns must be sent to: 

Vanity Nap

Rydygiera 8 budynek 19

01-793 Warszawa, POLAND

Your return will be processed as soon as possible. The estimated processing time after we have received the package is 5 -10 business days. 

 

PAYMENTS AND SECURITY

All international sales are handled via PayPal or credit card (via Mollie or PayPal). We use a secure SSL connection and we have no access to your credit card data. It is also possible to pay by traditional bank transfer

 

If you have any questions, please do no hesitate to contact us INFO@VANITYNAP.COM