Help
We ship worldwide from Warsaw, Poland.
All orders are made in small batches thus every order will take up to 5 business days (if not listed differently) of making/preparation time until we hand your items to our carrier for shipping.
Shipments will be processed by DHL Express, Fedex or DPD.
SHIPPING FEE:
Shipping fee | Free over | Delivery time | |
Poland | free | - | 1 day |
European Union | 15 EUR | 250 | 3-5 days |
Europe outside of EU | 25 EUR | 250 | 3-5 days |
UK / GBP Europe countries | 25 EUR | 250 | 3-5 days |
USA | 25 EUR | 250 | 3-5 days |
Japan | 25 EUR | 250 | 3-5 days |
South Korea | 25 EUR | 250 | 3-5 days |
Rest of the world | 40 EUR | 450 | 3-5 days |
Please note that all customs duties or taxes are on behalf of the recipient.
Currently we are unable to ship orders to the Russian Federation.
RETURNS
We hope that you are satisfied with your order. If for any reason you would like to return or exchange an item purchased on www.vanitynap.com, please let us know about it at INFO@VANITYNAP.COM. Kindly note all returns must be made within 14 days of delivery of your original purchase. Items must be returned in their original, unused condition.
We guarantee a refund of the entire amount using exactly the same method that was chosen for placing the order.
In case you decide to return your order, you will need to cover return shipping costs and any additional duty and/or tax fees if applicable. Please consider using trackable shipping service or purchasing shipping insurance. All returns must be sent to:
Vanity Nap
Rydygiera 8 budynek 19
01-793 Warszawa, POLAND
Your return will be processed as soon as possible. The estimated processing time after we have received the package is 5 -10 business days.
PAYMENTS AND SECURITY
All international sales are handled via PayPal or credit card (via Mollie or PayPal). We use a secure SSL connection and we have no access to your credit card data. It is also possible to pay by traditional bank transfer
If you have any questions, please do no hesitate to contact us INFO@VANITYNAP.COM